Frequently Asked Questions


How do I schedule services for my school? Do I have to contact programs directly?
Contact Lucretia Hoffman by phone (312) 628-0227 or email. Click here for more information about scheduling. We help coordinate services for you, so you do not have to contact programs directly.

Are you approved to work in Chicago Public Schools?
Yes, we are approved through the Office of Specialized Services.

Is there a cost for the programs?
Most programs are provided free of charge. Those programs requiring a fee will be clearly indicated.

What schools have participated in Service Matching?
Find a list of participating schools here.

What programs are available?
Click here to download a copy of our program directory.

Who provides the programs?
Each program is provided by one of our community partner agencies. Find a list of our community partners here.

I have a need for a program not listed here. What should I do?
Please let us know if you have a need for a program not currently offered. We will work with you to find a program that can fulfill your needs.

Do you have programs for parents?
Yes, we have programs for parents, staff, and students.

If you have a question not addressed here, please contact us.